Troubleshooting

I can’t login to my account

We published a big new update for Melody Scanner last Thursday, june 13th. Unfortunately, some users have issues signing in to the new version, this is caused by issues in the browser cache. You can resolve this problem by resetting the browser cache on your device. Here I have some instructions for you, depending on […]

Technical requirements

Our products require a modern web browser with an Internet connection to use them, you can find below the required and preferred versions. You don’t need any browser plugin or installed software, Melody Scanner only uses standard HTML5 technologies. If you use a device with android, Melody Scanner is also available as a native app […]

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